Our Process

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

Step 1

Initial Contact

You can contact us by using the Contact–us form, by sending us a direct email or call us on 021 650 353.

Whichever way you choose, we promise to call you back within 24 hours. When we call, we may ask for more details. We do this to make sure we are the right fit for your building project.

We will need your contact details (name, phone number and email address) and your actual address.

We will then arrange an initial appointment with you followed by an email calendar appointment.

Step 2

Preliminary Agreement

After the initial appointment, we are able to determine the next best steps.

To make sure we are all on the ‘same page’ we use a Preliminary Contact Agreement outlining the next steps including design, costings, delivery timeframes and any applicable charges/fees.

We know that you are unlikely to have lots of building experience and you may prefer a face to face conversations so we are happy to have as many meeting with you as may be required during the design process.

Projects not requiring Building Consent or Design Work

During the initial visit we may carry out detailed measuring required for preparing a price estimate. For larger projects we will need to arrange for an additional site measure appointment.

Step 4

Projects requiring Building Consents and Design Work

Following the Initial appointment we will offer you two design options.

The first option is providing a Preliminary Concept Design drawings. This inexpensive option is very useful when there are several design options to choose from.

By-passing the Preliminary Concept Design Preparing stage and going ahead with a full Design plans and documents required for a Building Consent application is another option.

In both cases, we will provide you with a written quote before we start on any design work.

Step 5

Project’s build costs and pricing

For New Builds we can provide a single quote price however, for additions, extensions and renovations we prefer providing an estimate and working on a Charge-Up basis.

Throughout all stages we can provide estimated costs however, the final price/estimate can only be provided once there is an agreed design and when applicable, a consented design.

We always provide itemised costing.

Building Agreement

Once the scope of the work, the price and project timeline are finalised we will enter and sign a building contract with you.

We use the Master Builders suite of contracts.

Step 7

Construction Phase

During the construction phase we will do our best to keep to the agreed price and timeline. We know that this phase can be an uneasy time for you as a client so it is our job to keep you up to date with progress and discuss any matters or issues with you in a timely manner. We accept you may want to make changes here and there and we will do our best to accommodate these changes.

We take our duty of care very seriously.

Handover

Upon completion of the project we will provide you with all the necessary warranty information and routine care tasks allowing you to take care and maintain the works as best as possible for many years to come.

Our Process

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”

Our promise

From initial consultation to the final product, we keep you in the loop every step of the way, providing expert advice and guidance to ensure your project is a success.

Step 1

Initial Contact

Step 2

Preliminary Agreement

Step 3

Projects not requiring Building Consent or Design Work

Step 4

Projects requiring Building Consents and Design Work

Step 5

Project’s build costs and pricing

Step 6

Building Agreement

Step 7

Construction Phase

Step 8

Handover

Step 9

One-year Follow-up

Step 10

10 Year Relationship